- The operating rules of the campsite apply to the space allocated for tents, caravans and utility areas of the campsite, of which the operator is Camp Velo s.r.o., Vratěnín 92 , ID No.: 18041256
- Only persons who duly registers at the reception desk located at the entrance to the campsite, present an identity card and pay the accommodation fee (further Guest) may stay in the campsite. . Each Guest staying in a tent or caravan will be given a registration number which they will visibly attach for permanent control
- The Operator may, in special cases, allocate to a Guest accommodation that does deviate slightly from the order, even if he has confirmed the order.
- A booking that has been confirmed by the Operator may be cancelled or modified by the guest without a cancellation fee till 60 days before the announced arrival date.
- Upon departure from the premises and return, the guest shall present a valid accommodation proof.
- Use of the campsite is permitted only to citizens who are not germ carriers or affected by infectious or parasitic diseases, nor have they been ordered to undergo increased health surveillance or quarantine.
- Unless otherwise arranged, the check-in time is from 17:00. The guest is obliged to leave the accommodation unit no later than 10:00. of the last day of the stay.
- Guests who check in before 6:00 are obliged to pay the price for the whole night.
- The guest pays for the accommodation in advance.
- Guests staying at the campsite are obliged to keep the campsite clean and tidy. They may only bivouac and park vehicles in designated areas. hey are obliged to observe the ordinances of the Vratěnín municipality and the ordinance concerning the sanitary protection zone of the water source.
- Guests are obliged to put municipal waste only in designated containers in designated places. Other waste is not allowed to be deposited anywhere in the entire camping area.
- From 22:00 to 8:00 night-time quiet hours need to be respected. During cultural events, the night-time quite hours are from 1:00 a.m. till 8:00 a.m.
- Campfires are allowed only after agreement with the Operator and only in places reserved for this purpose and properly marked by the campsite operator.
- Cleaning and maintenance of vehicles is strictly forbidden in the whole area. Parking of vehicles in the sanitary protection zone of the water source, even for a short time,
- is only allowed if an Oil and Leak Drip Pan, provided by the Operator, is placed under the motor part of the parked vehicle.
- Všichni návštěvníci a osoby pobývající v areálu kempu mohou parkovat motorová vozidla pouze na místech k tomu určených, a to na základě souhlasu provozovatele areálu kempu. Provozovatel areálu kempu si vyhrazuje právo provést odtažení automobilu, který je zaparkovaný v rozporu s tímto ujednáním, tedy na místě, které není vyhrazeno pro parkování a na základě souhlasu.
- The maximum speed on the premises is 5km/h.
- In the whole of the camping area, the use of own beer and limo taps is prohibited, including the consumption of own draft beer.
- The guest is liable for damages caused to the property of the accommodation provider according to generally binding regulations.
- It is not allowed to use your own electricity in the accommodation units. appliances.
- For safety reasons it is not allowed to leave on the premises children unaccompanied by an adult.
- Dogs must always be on a leash in the campsite. It is advisable to walk pets outside the premises, or it is necessary to keep the campsite tidy after them!
- he Operator is only liable for money, documents or other articles if these were given in custody. For items left loose elsewhere the Operator is not liable.
- Each guest acknowledges that the campsite area is monitored by the campsite operator’s CCTV system and therefore each guest hereby acknowledges and agrees that he/she may be monitored by this CCTV system.
- By paying for the accommodation or ticket, the guest declares that he/she has been informed of these Operating Regulations.
- These Operating rules are binding for all persons present on the camping site. Any person who violates these Operating Rules will be banned from the camping site without refund. In the event of damage or destruction of the Operators equipment, a minimum amount of 500 CZK or the real cost of the damage will be recovered from the person.
- In case of early termination of the stay by the Guest, the Operator will, only on the basis of a medical report, refund the money.
- The guest is obliged to comply with Decree No. 4/1998 of Vratěnín, otherwise he/she may be evicted and agrees that his/her vehicle may be towed at his/her expense.
- The guest agrees to the taking of occasional photographs or recordings, e.g. at cultural, social or sporting events, provided that no records of natural persons are created or other personal data are systematically associated with the persons depicted or recorded. The photographs or recordings taken will only be used for the operator’s marketing purposes.
- The visitor to the campsite agrees to provide the personal data necessary to record the accommodation and declares that he or she has provided this data voluntarily.
- Guests are not allowed to enter private areas of the premises.
These Operating Rules of the campsite are valid from 1.7.2023
Irena Boving
Managing Director